Skip to main content

New course "CRM Business Application Management Process

The Kyoto College of Graduate Studies for Informatics (KCGI) will start a new course "CRM Business Application Management Process" from the spring semester of 2021 with the support of Terasky Corporation (Head office: Chuo-ku, Tokyo, President: Hideya Sato, listed on the first section of the Tokyo Stock Exchange).The purpose of this course is to develop human resources who can manage systems that are important for business growth in a wide range of industries as system consultants and system engineers for domestic and overseas companies.

This course provides an overview of CRM (Customer Relationship Management) using Salesforce, a cloud-based business application provided by, Inc. of the United States.With the goal of obtaining the official Salesforce "Certified Administrator" certification, students learn how to build and operate applications as a system administrator using low-code and no-code development methods with hands-on practice.We have invited a top-class Salesforce engineer from TerraSky, Inc. who is a Salesforce Certified Senior Administrator and a Certified Technical Architect in, Inc. will also provide support.

TerraSky Corporation

A leading company that has been involved in cloud computing since its early days.Since its establishment in March 2006, the company has been quick to grasp the arrival of the cloud era and has promoted its introduction and diffusion as a consulting partner of company boasts one of the top-class consulting partners in Japan, with over 4,800 installations in the finance, insurance, medical, service, and other industries.Based on the knowledge gained from its many achievements, the company also develops and provides cloud services that dramatically improve development efficiency.

Instructor Profile :.
Sanuki Gyo (さぬき・いこう)

Senior Specialist | Salesforce MVP and Certified Technical Architect, TerraSky Inc.

He has been working as a Salesforce implementation consultant and engineer since 2007.Joined TerraSky in 2011.In 2011, he was awarded the first Japanese MVP (now Salesforce MVP) by in recognition of his activities in the online community.He holds 19 Salesforce-related certifications, including the most difficult certification, Certified Technical Architect, which only 13 people in Japan have obtained as of January 2021., Inc.
Comments from Yasuhide Inoue at (常務執行役員 アライアンス事業)

Now, reskilling (redevelopment and reeducation of professional skills) is needed throughout society.We would like to support the transformation of the labor market, and we hope that those who attend this lecture will become Salesforce engineers and work together with us to realize change for the betterment of society.